Safe
Safeguarding, appropriate risk management, safe recruitment and reporting concerns.
QUALITY & SAFETY
Our commitment to safe, accountable care
We believe that quality begins with listening, clear responsibilities, trained staff and effective safeguards.
OFFICIAL REGISTRATION
Registered with the Care Quality Commission
Lyriq Healthcare Ltd is registered for the regulated activity of personal care at its Hucknall location. Registration can be independently checked on CQC’s official website.
Provider ID1-18073307918
Location ID1-19355440326
Inspection informationCheck the live CQC record
Do not treat registration as a quality rating. At the time of preparing this page, CQC had not yet inspected this service. For the current inspection status, use the official link.
View Lyriq on CQC →The five CQC assessment questions
Effective
Individual assessment, staff development and support based on assessed needs.
Caring
Dignity, kindness, privacy, involvement and respect for choices.
Responsive
Personalised support, communication, listening and appropriate response to feedback.
Well-led
Clear accountability, governance, oversight and an improvement-focused culture.
RAISING CONCERNS
A culture where people can speak up
People receiving care and their families should know how to ask questions, share feedback or make a complaint without fear of unfair treatment.
For non-emergency matters, contact our management team through the complaints and feedback page. For immediate danger, call emergency services. Safeguarding concerns may also be raised with the appropriate local authority safeguarding team or regulator.
Our approved policies, service-specific procedures and governance documents must be reviewed by management before publication. A website does not replace operational compliance.
WE ARE HERE TO LISTEN
Discuss a question about care quality
Talk to us about your situation. We will explain the next steps and arrange an appropriate conversation.